How does ShipMate+ help businesses get better rates when shipping 60+ packages weekly?
ShipMate+ compares rates across FedEx, UPS, and USPS for every shipment, matching each package to the carrier and service level that offers the best price for its weight, dimensions, and destination. For businesses shipping 60 or more packages weekly, this carrier-agnostic approach consistently identifies savings that businesses locked into a single-carrier contract miss entirely.
Do I need to have my own carrier account to ship through ShipMate+?
No. ShipMate+ operates as an authorized shipper for FedEx, UPS, and USPS, so you can ship through any of these carriers directly through our store without maintaining your own carrier account. This removes the administrative overhead of managing accounts while still giving you access to competitive rates and all service levels.
What shipping services are available for high-volume business shippers?
ShipMate+ offers the full range of FedEx Express and Ground, UPS domestic and international, USPS Priority and First Class, freight and LTL for oversized items, and international shipping to 200+ countries. High-volume shippers get access to all these options with rate comparisons at the time of each shipment, ensuring no package is ever over-priced.
Can I drop off pre-labeled packages from my business without additional fees?
Yes. Businesses with pre-packed and pre-labeled shipments can drop them off at no additional charge. ShipMate+ accepts FedEx, UPS, and USPS drop-offs at one location with daily carrier pickups, so your packages enter the carrier network promptly. If a shipment needs additional packaging or labeling to meet carrier standards, a small fee applies.
How does ShipMate+ handle freight and oversized shipments for businesses?
ShipMate+ provides LTL, FTL, air cargo, and sea container options through a network of 40+ freight and cargo carriers. The freight specialists handle carrier selection, rate negotiation, palletizing guidance, and logistics coordination on your behalf, ensuring large or heavy business shipments are transported reliably and at the most competitive rate available.
What packaging support does ShipMate+ offer for businesses shipping high volumes?
ShipMate+ stocks 20+ corrugated box sizes, specialty boxes, bubble wrap, packing peanuts, heavy-duty tape, and mailing tubes at discounted prices. The team advises on proper box sizing to minimize dimensional weight charges and offers professional packing services with a guarantee of insurability—critical for businesses shipping fragile or high-value items regularly.
Does ShipMate+ offer international shipping for businesses with overseas customers?
Yes. ShipMate+ ships to over 200 countries with full management of customs documentation including Commercial Invoices, Pro Forma Invoices, and EEI forms. The team compares rates across FedEx International, UPS Worldwide, USPS International, and other global carriers, ensuring your cross-border shipments are compliant, properly documented, and competitively priced for on-time delivery.
What are ShipMate+'s business hours for drop-offs and shipping services?
ShipMate+ is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. FedEx and UPS pickups occur daily Monday through Friday at 4:30 PM and Saturday at 12:00 PM, and USPS pickup is Monday through Saturday at 11:00 AM—ensuring same-day dispatch for packages dropped off within business hours.