What is a commercial shipping account and how does it benefit my business?
A commercial shipping account gives your business access to negotiated carrier rates, consolidated billing, account-level tracking, and priority service across FedEx, UPS, and USPS. Rather than paying retail rates on individual shipments, your business benefits from volume-based pricing and a streamlined logistics relationship — reducing both shipping costs and administrative overhead for your team.
Which carriers can I access through a ShipMate+ commercial account?
ShipMate+ is an authorized shipper for three major carriers: FedEx (as an Authorized ShipCenter), UPS (as a UPS Authorized Shipping Outlet), and USPS (as an Approved Shipper). This means your business can access domestic ground, overnight express, international, and freight services from all three networks through a single, convenient account relationship.
How does ShipMate+ help with international commercial shipping?
Our international shipping specialists manage the entire cross-border process — including customs documentation, commercial invoices, pro forma invoices, Electronic Export Information forms, and automated airway bill generation. We compare rates across FedEx International, UPS Worldwide, and USPS International to ensure your business shipments reach over 200 countries on time and in full compliance.
Can ShipMate+ handle large freight and LTL shipments for my business?
Yes. ShipMate+ provides access to over 40 freight, LTL, FTL, air cargo, and sea container carriers. Our freight specialists handle carrier selection, rate negotiation, palletizing guidance, and logistics coordination for oversized or heavy commercial cargo — whether you're shipping industrial equipment, office furniture, palletized inventory, or trade show materials.
What packaging services are available for commercial accounts?
Our professional packing team handles commercial packaging using properly sized corrugated boxes, bubble wrap, packing peanuts, and heavy-duty tape. We advise businesses on dimensional weight pricing to minimize shipping costs, offer custom box-making for unusual product dimensions, and guarantee insurability on all items packed in-store — reducing damage claims and protecting your brand.
How do daily carrier pickups work for commercial clients?
FedEx and UPS pick up from ShipMate+ Monday through Friday at 4:30 PM and Saturday at 12:00 PM. USPS pickups occur Monday through Saturday at 11:00 AM. This means your business shipments enter the carrier network the same day they're dropped off — no need to arrange dedicated pickups at your own facility or manage carrier scheduling internally.
Is there a minimum shipping volume required to open a commercial account?
ShipMate+ serves businesses of all sizes — from solo e-commerce sellers and home-based companies to established mid-sized operations with daily fulfillment needs. There is no rigid minimum volume threshold. Whether you ship a few packages per week or dozens per day, our team will identify the right service level and carrier mix to match your business's actual shipping profile and budget.
What are the business hours for commercial account drop-offs and shipping services?
ShipMate+ is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. Sunday is closed. Commercial clients can drop off pre-labeled, ready-to-ship packages at no additional charge during these hours. If additional packaging, labeling, or taping is needed to meet carrier standards, our team can handle those finishing touches for a small fee.